Free worldwide shipping on all orders over 50$

Common queries answered

Frequently asked Questions

Thank you!  We’ll keep you posted if there’s a sale. We recommend you don’t wait to purchase again, however, as our items can sell out.

As noted on the site and in the emails you should have received,  delivery times for “free + shipping” items are between 30-40 days  because they come from abroad and are sent via a more economical shipping method (so we don’t lose our shirt with these offers!). All other items take 2-3 weeks to be delivered.  If it’s been over 40 days since you placed your order, go ahead and submit a ticket to our support desk by clicking here. 

Sure! First, please check your spam folder or search your email inbox for an email from us. If you don’t see one, it’s probably because you entered your email in incorrectly when you made your purchase. If you submit a support ticket to us, we can update your email address and resend your confirmation email.

Sorry! We can’t currently do cancellations. We’re working on developing a better cancellation system in the coming months.

Yes! If you contact us within 24 hours of placing your order, we can update your address. If it’s after  24 hours, we can no longer update your address.

Oh no! We’ll sort this out for you. If it’s been over 40 days since you ordered (our maximum delivery time right now), submit a support ticket to us and we’ll look into the status of your order and resend it to you with no questions asked.

We check each order carefully before sending it out but occasionally an order will get damaged during the shipment process. If this is the case, please submit a support ticket to us and we’ll work it out for you and resend it to you or provide you with a refund!

As noted on our shipping page and in your order confirmation emails, we ship directly from different suppliers around the world (in Europe, the US, Asia, Latin America) — so your order, if you purchased several items,  will likely arrive in different packages. Please be patient and the rest of your order will arrive soon!

We use Stripe and Paypal, the leading international payment providers, to process all purchases. There is no point where we ourselves have access to customer’s personal data ourselves or where that data might potentially be compromised. All data is processed encrypted via Stripe or Paypal.

We don’t currently do size exchanges since our suppliers are based all over the world and we don’t have a storefront. We are working to build out a system where our customers can do exchanges in the future — but it’s not currently possible. We appreciate your understanding!

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Free Worldwide shipping

On all orders over 50$

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About Molofa
  • We use encrypted SSL security to ensure that your credit card information is 100% protected.
  • Address: 11923 NE Sumner St
    STE 869133
    Portland, Oregon, 97250, USA
  • Working days/hours:
    Mon – Sat/ 8:00 AM – 7:00 PM
WHY BUY FROM US
  • Verified Secure Shopping
    We insure that your information is kept 100% protected and private.
  • Fast Support
    Contact us 24/7 either through our Live Chat via FB Messenger or by email at: [email protected]
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